It is our prerogative to make you, the customer, happy.  We know that our business cannot thrive without at happy, loyal client base.  A huge part of gaining and maintaining this stable client base is making sure that the customer knows they are getting excellence at all times.  The only way to ensure the trust and support of our customers is by guaranteeing our commitment to excellent products and excellent service.

Our Product Guarantee

• We guarantee that the quality of our products is of the highest order.  Our replica purses will sustain the rigours of daily use and last a long time. 
• We guarantee that our replicas are nearly indistinguishable from the original designer items.
• We guarantee 100% satisfaction. If you are unhappy in any way with any of our products you can return for full refund or exchange.

NOTE:  In order to claim your refund you must contact us with your intent to return your unwanted items within 14 days of receipt and once shipped you need to supply us with a tracking order for this package.  We are not responsible for the cost of reshipment, this responsibility lays in the hands of customer. 

Our Shipping Guarantee

• We guarantee that your shipment will be processed and sent in a swift and timely manner.
• We guarantee that our international orders will safely make it through customs.
• If you have any problems with your shipment , we will reship at our own expense.

We ship all orders via courier.  It takes 5 - 7 days for shipments.  You will receive a tracking number for your order so that you can follow the progress of your order.  For more information please consult our shipping page.
NOTE:  Taxes and Tariffs are not usually applied to our orders due to low invoice costs.  However, if customs fees are applied they are the responsibility of the customer.

Guaranteed Customer Satisfaction

We guarantee the satisfaction of our customers by ensuring that all of our products are well made and that our service is always top notch.  The prices and the quality of our products is excellent and we only use quality materials in their construction.  Our customer service staff is friendly and knowledgeable, and there is always someone on staff to help you with any issues you might have.  In short, we guarantee customer satisfaction by always putting the customer first.